Saturday 29 August 2015

Do not buy Asus Motherboards and other products also

I bought an ASUS motherboard M5A97R2, for AMD 3+ processors. I managed to install it only after 7 days but found it to be faulty. The sam fault reported in the internet, where the B memory channel cannot be used. Because it was already 7 days the shop, ACI Technology at Karamunsing Complex, does not replace the motherboard, instead send it for repair or whatnot. ASUS sent a replacement after 2 weeks, after complaining. Although the motherboard is different, the fault is even worse. ASUS must have replaced the motherboard with another one which was returned because they were faulty, hoping that customers made mistakes in testing the motherboards. Just imagine buying the expensive, full of features, ASUS motherboards. Make sure you can test all the features on the very first day you buy the product. Otherwise you will get the same treatment. Sold with faulty products and when found faulty to be replaced by more faulty products.

I don't understand why ASUS has to do this. We buy ASUS at premium prices, more than 10% higher than competing products, like Gigabyte and MSI, with similar warranty,which is 3 years. I bought a lot of ASUS motherboards but most had become faulty after the warranty period of 3 years. Whereas my one Gigabyte motherboard is still working well after more than 3 years. It was heavily used by my sons for playing games and I thought the Gigabyte motherboard was faulty but was actually the power supply was the one which was faulty, a Cooler Master power supply.

The lesson is very clear. Never trust a brand name. Just look at the warranty. If the warranty is similar, their quality should be similar. For example an MSI motherboard with the same specs as the ASUS M5a97 motherboard costs RM300 whereas the ASUS costs RM350. They have the same warrant period of 3 years. Their quality should be similar.

One thing is certain. I will not buy from ASUS any more. Not even their notebooks. I am happy with Lenovo despite being 50% cheaper than ASUS heavy and overpriced gaming notebooks. It may become faulty within the 2 year waranty period but  at least they are cheaper. With the ASUS, you are stuck with heavy and overpriced products that can also become faulty as shown by my experiences.

Better try other brands such as Gigabyte and MSI that are getting well known for producing reliable products despite looking so simple and therefore light and cheap. The problem could be due to the low quality of multi-layer motherboards used by ASUS. ASUS components are of good quality but if their motherboards become faulty, these components become useless also.

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